The Office of Rent Administration(ORA), to comply with Chapter 182 of the Laws of New York 2006, has developed the following guidelines.
ORA will accept most Requests for Records by email if the identity of the requester is currently on file with ORA's database.
ORA, to the extent practicable, will respond to these requests by attaching the requested records to an email that will be sent to the email address provided by the requester. In those instances where the records cannot be provided by email due to their size or the format in which they are stored, records will be mailed to the requester's address on file with ORA's database. ORA reserves the right to require the requester to provide proof of identity and/or authorization, prior to the release of records.
ORA may reject Requests for Records by email if it is determined that access to the records requires the requester to attach proof of identity and/or authorization to prevent an unwarranted invasion of personal privacy or the improper disclosure of confidential information (see FOIL-1, Instructions).
Requesters, whose email requests are rejected, will be notified and advised of their right to resubmit their requests on form FOIL-1, with proof of identity and/or authorization attached.
Last updated on 09/18/09