Section 8 - Housing Choice Voucher (HCV) Program

The Section 8 Housing Choice Voucher (HCV) Program enables the lowest income households in New York State to rent or purchase decent, safe housing in the private housing market by providing rental and homeownership assistance. The program also provides assistance to senior citizens and disabled persons on fixed incomes, displaced families, and homeless individuals with disabilities.

The program, which operates under regulations by the U.S. Department of Housing and Urban Development, provides Housing Choice Vouchers to eligible households that remains with the household as long as it remains eligible, even if the voucher holder changes residence.

Families interested in applying for the HCV Program must obtain an application from the local Public Housing Authority (PHA).

Landlords:  for more information on the HCV program, please watch this informative video from HUD.

In New York City:

HCR directly administers the HCV Program in New York City through its Subsidy Services Bureau.

Subsidy Services Bureau
NYS Homes and Community Renewal
25 Beaver Street, 2nd Floor
New York, New York 10004
(212) 480-6672
Email: [email protected]

Outside New York City:

Outside of New York City, HCR's HCV Program is locally administered by Local Administrators. For more information on HCV Programs in areas listed below, contact the appropriate Local Administrator or the NYS HCR Statewide Section 8 Voucher Program at [email protected] . Or contact the U.S. Department of Housing and Urban Development (HUD) to determine if a PHA operates in your area.

Counties offering Home Ownership Vouchers (HOV)

Local Administrators

CountyOffice Address

Allegany
ACCORD Corporation
84 Schuyler Street
P.O. Box 573
Belmont, NY 14813
T: (585) 268-7605
F: (585) 268-7241

Cattaraugus
Chautauqua Opportunities, Inc.
132 North Union Street
Suite 107
Olean, NY 14760
T: (716) 372-2550
F: (716) 372-9107

Cayuga
Cayuga County Homsite Development Corp.
60 Clark Street
Auburn, NY 13021
T: (315) 253-8451
F: (315) 255-6114

Chautauqua
Chautauqua Opportunities, Inc.
402 Chandler Street
Jamestown, NY 14701
T: (716) 661-9430
F: (716) 661-9436

Chemung
Arbor Housing and Development
26 Bridge Street
Corning, NY 14830
T: (607) 654-7487
F: (607) 973-2202

Chenango
Greater Opportunities for Broome and Chenango, Inc.
44 West Main Street
PO Box 470
Norwich, NY 13815-0470
T: (607) 334-7114
F: (607) 336-6958

Clinton
Adirondack Roots
24 Margaret Street, Suite 1
Plattsburgh, NY 12901
T: (518) 825-0801
F: (518) 563-2824

Columbia
Joseph E. Mastrianni, Inc. Central Office
P.O. Box 5090
Saratoga Springs, NY 12866
T: (518) 372-8846
F: (518) 372-8467

Delaware
Delaware Opportunities, Inc.
35430 State Highway 10
Hamden, NY 13782
T: (607) 746-1650
F: (607) 746-1648

Dutchess
PathStone
Hollowbrook Park Plaza, Building 3
29 Marshall Road, Suite 3F
Wappingers Falls, NY 12590
T: (845) 298-8998
F: (845) 298-9021

Essex
Adirondack Roots
103 Hand Avenue
P.O. Box 157
Elizabethtown, NY 12932
T: (518) 873-6888
F: (518) 873-9102

Franklin
Franklin County Community Housing Council, Inc.
337 West Main Street
Malone, NY 12953
T: (518) 483-5934
F: (518) 483-0984

Fulton
Joseph E. Mastrianni, Inc. Central Office
P.O. Box 5090
Saratoga Springs, NY 12866
T: (518) 372-8846
F: (518) 372-8467

Genesee
PathStone
30 Jefferson Square
Batavia, NY 14020
T: (585) 343-3861
F: (585) 343-5442

Greene
Rural Ulster Preservation Co. (RUPCO)
289 Fair Street
Kingston, NY 12401
T: (845) 331-2140
F: (845) 331-6217

Hamilton
Joseph E. Mastrianni, Inc.
P.O. Box 5090
Saratoga Springs, NY 12866
T: (518) 372-8846
F: (518) 372-8467

Herkimer
Joseph E. Mastrianni, Inc. Central Office
P.O. Box 5090
Saratoga Springs, NY 12866
T: (518) 372-8846
F: (518) 372-8467

Jefferson
Lewis County Opportunities, Inc.
749 Leray Street
Watertown, NY 13601
T: (315) 788-0193
F: (315) 782-3813

Lewis
Lewis County Opportunities, Inc.
8265 State Rt 812
Lowville, NY 13367
T: (315) 376-8202
F: (315) 376-8421

Livingston
Wyoming County Community Action, Inc.
6470 Route 20A, Suite 1
Perry, NY 14530
T: (585) 237-2600
F: (585) 237-2696

Madison
Joseph E. Mastrianni, Inc. Central Office
P.O. Box 5090
Saratoga Springs, NY 12866
T: (518) 372-8846
F: (518) 373-8467

Nassau
Community Development Corporation of Long Island, Inc.
1660 Walt Whitman Rd, Suite 130
Melville, NY 11747
T: (631) 471-1215
F: (631) 471-2167

New York City
NYS Homes & Community Renewal
Subsidy Services Bureau
25 Beaver Street, 2nd Floor
New York, New York 10004
T: (212) 480-6672
F: (212) 480-6677

Niagara
Belmont Housing Resources for WNY
2393 Main Street 
Buffalo, NY 14214
T: (716) 884-7791
F: (716) 884-8026

Oneida
Joseph E. Mastrianni, Inc. Central Office
P.O. Box 5090
Saratoga Springs, NY 12866
T: (518) 372-8846
F: (518) 372-8467 

Ontario
Geneva Housing Authority
41 Lewis Street
P.O. Box 153
Geneva, NY 14456
T: (315) 789-8010
F: (315) 789-8024

Orange
PathStone
1 Industrial Drive
Suite 3
Middletown, NY 10941
T: (845) 343-0771
F: (845)343-8494

Orleans
Pathstone
243 South Main Street Suite 100-102
Albion, NY 14411
T: (585) 283-4490
F: (585) 283-4525

Oswego
Oswego County Housing
46 East Bridge Street, 3rd Floor
Oswego, NY 13126
T:(315) 349-8263
F: (315) 349-8417

Otsego
Otsego Rural Housing Assistance, Inc.
140 Co Hwy 33W, Box 4
Cooperstown, NY 13326
T: (607) 547-8839
F: (607) 286-7244

Putnam
Putnam County Housing Corporation
11 Seminary Hill Road
Carmel, NY 10512
T: (845) 225-8493
F: (845) 225-8532

Rockland
Rockland County Department of Social Services 
50 Sanatorium Road, Building L
Pomona, NY 10970
T: (845) 364-3330
F: (845) 364-3222

Saratoga
Joseph E. Mastrianni, Inc.
P.O. Box 5090
Saratoga Springs, NY 12866
T: (518) 372-8846
F: (518) 372-8467

Schuyler
Arbor Housing and Development 
26 Bridge Street              
Corning, NY 14830
T: (607) 654-7487
F: (607) 973-2202

Seneca
Seneca Housing, Inc.
11 Auburn Road
Seneca Falls, NY 13148
T: (315) 568-2200
F: (315) 568-4311

St. Lawrence
St. Lawrence County Community Development Program
One Commerce Lane
Canton, NY 13617
T: (315) 386-1102
F: (315) 379-0380

Steuben
Arbor Housing and Development
26 Bridge Street
Corning, NY 14830
T: (607) 654-7487
F: (607) 973-2202

Suffolk
Community Development Corporation of Long Island, Inc.
1660 Walt Whitman Rd, Suite 130
Melville, NY 11747
T: (631) 471-1215
F: (631) 471-2167

Sullivan
PathStone
457 Broadway, Suite 5
Monticello, NY 12701
T: (845) 794-4880
F: (845) 794-4939

Tioga
Tioga Opportunities Program, Inc.
1023 State Route 38
Owego, NY 13827
T: (607) 687-0707
F: (607) 687-2017

Tompkins
Tompkins Community Action
701 Spencer Road
Ithaca, NY 14850
T: (607) 273-8816
F: (607) 256-1082

Ulster
Rural Ulster Preservation Company
289 Fair Street
Kingston, NY 12401
T: (845) 331-2140
F: (845) 331-6217

Washington
Joseph E. Mastrianni, Inc.
Central Office Housing Choice Voucher Program
P.O. Box 5090
Saratoga Springs, NY 12866
T: (518) 372-8846
F: (518) 372-8467

Wayne
Geneva Housing Authority
41 Lewis Street
P.O. Box 153
Geneva, NY 14456
T: (315) 789-8010
F: (315) 789-8024

Westchester
CVR New York Westchester HCVP
112 East Post Rd., Room 102
White Plains, NY 10601
T: (914) 995-2415
F: (914) 995-5839

Wyoming
Wyoming County Community Action, Inc.
6470 Route 20A, Suite 1
Perry, NY 14530
T: (585) 237-2600
F: (585) 237-2696

Yates
PathStone
30 Jefferson Square
Batavia, NY 14020
T: (585) 343-3861
F: (585) 343-5442

If you live in Westchester County and would like to inquire about the ESOP housing mobility counseling program:

Westchester Mobility Counseling Program

CountyOffice Address

Westchester - ESOP (Enhanced Section 8 Outreach Program)
20 South Broadway, Suite 1102
Yonkers, NY 10701-3724
(914) 964-5519

1. What is Landlord Portal

Landlord Portal is a new online tool that allows landlords with tenants on the

New York State Homes and Community Renewal (NYSHCR) Section 8

Emergency Housing Voucher (EHV) and Housing Choice Voucher (HCV)

programs to review information pertaining to your issued payments, tenants,

scheduled and completed inspections, and tax forms at your convenience,

without having to call or visit the Local Administrator offices with which you are

accustomed to working.

Landlord Portal is located at: https://section8.hcr.ny.gov/Account/Login.

2. How do I register/create a new account?

You MUST FIRST Register with the New York State Verification System.

Once registered, you will be able to access the Landlord Portal.

For your convenience, a step-by-step Landlord Registration Guide is available at: https://hcr.ny.gov/landlord-portal-registration-guide

3. Who can register?

Only active landlords can create new accounts.

4. How is Landlord Portal useful to me as a landlord?

As a registered landlord, you will be able to use Landlord Portal to review

• Your profile
• A list of your EHV and/or HCV tenants
• Your HAP payments, by tenant, for the prior 24 months
• Reexamination or recertification dates for your tenant(s)
• Year-end tax forms

Additionally, you will be able to access and view:

• Upcoming Housing Quality Standard (HQS) inspections
• View and download Inspection reports

5. What do I do if I can’t remember my username/password or I want to

change my password?

Logging into Landlord Portal requires you to log into your NY.gov account. If

you need to recover your username and/or password, you can do so at the

NY.gov site here. You can also change your password. If you need additional

help, you can select the Get Assistance link located on the NY.gov login

page.

6. I know my password but still can’t log in. What can I do?

You can find a list of NY.gov FAQs here. The NY.gov IT Help Desk can be

reached by telephone at 844-891-1786, or you can also email Emphasys at

[email protected]

7. How can I find information about my tenants?

Log in first, and then click on the "Landlord Portal" link to the left. Select the

action button entitled “Landlord Portal” and then “My Families”. Clicking on

the View Details button will provide you with additional information, such as

the assigned Caseworker.

8. How can I find information about the rented units?

Log in first, and then click on the "Landlord Portal" link to the left. Select the

action button entitled “My Units”. Clicking on the View Details button will

provide you with additional information such as Resident and Unit

Demographics.

9. How can I find information about my HAP payments?

Log in first, and then click on the "Landlord Portal" link to the left. Select the

action button entitled “My Payments”. Clicking on the View Details button will

provide you with detailed payment information.

10. How can I review my own profile information?

Log in first, and then click on the "My Profile" link to the left. You will see

general contact information associated with your user profile on Landlord

Portal. For your protection, changes to your information cannot be made

online.

11. How can I find information about my tenant’s payment holds or

abatements?

Log in first, and then click on the "Landlord Portal" link to the left. Select the

action button entitled “Holds and Abatements”.

The list can be sorted by unit address, type (Unit or Abatement) or status

(Open or Closed) by clicking on the down arrow of the drop-down menus.

12. Some of my tenants are missing. Why can’t I see all of them?

This occurs if you are a Management Company or a landlord with multiple

properties. To link you to all of your properties please email us at

[email protected] so we may assist you.

13. I have other questions. Who can I contact for support?

For Landlord Portal support, you may email your questions to:

[email protected]

If SHCVS is installed as a client/server and you previously used more than ten concurrent licenses, please email HIS with the number of licenses previously used.

• Installation Instructions

• System Installation File [EXE]

• Version Enhancements

• Database Update Program [EXE]

• HAP Transmission Schedule
• Minimum Automation Requirements

• Landlord Direct Deposit (how to prepare for and collect direct deposit information from landlords)

• Utilizing the Project Based Wait List (PBWL) Instructions
• FSS Escrow Disbursement Schedule
• OCR A Extened font

access HUD Forms

This link will take you to the HUD website.