On Friday, April 20, HCR's Office of Rent Administration held an Open House at its Westchester County District Rent Office at 75 South Broadway in White Plains. Approximately 50 visitors - including elected officials, tenant leaders and other important stakeholders -- came to learn more about the programs HCR provides for rent-regulated tenants and owners.
In his remarks, Commissioner/CEO Darryl C. Towns welcomed guests and reiterated Governor Cuomo's commitment to protecting tenants and making information readily accessible to both tenants and owners of rent-regulated apartments.
Deputy Commissioner Woody Pascal served as Master of Ceremonies and spoke about the variety of information available at the White Plains office including access to rent history and complaint forms, information on maintaining services, lawful rent charges, and fact sheets on a wide array of issues.
And Bruce Falbo, Bureau Chief, told the audience about the agency's efforts to provide information quickly, easily, and in multiple languages through both the Rent Info line and HCR's website. Mr. Falbo also announced the first-ever online complaint application service where tenants can report conditions that require emergency repairs or that have forced them to vacate their home. Reports will be treated as first priority by ORA staff.
Other speakers included White Plains Mayor Thomas M. Roach, Mount Vernon Mayor Ernest D. Davis, Assemblywoman Shelley Mayer and Westchester County Legislator Ken Jenkins. All commended Commissioner/CEO Towns for the agency's efforts and for making people aware that the Westchester District Rent Office is open for business and that staff is ready to help.
To find out more about HCR's Office of Rent Administration and efforts to protect tenants www.nyshcr.org/Rent
Last Updated: 04/26/12