Passwords not used within the past 90 days have expired and will need to be reset.
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General ARRO Overview
ARRO can be used to register properties from 2001 forward. Use of this system enables owners to PRINT CERTIFIED RENT ROLLS and OWNER RECEIPTS.
Owners may enter data into the online system; however, the ability to SUBMIT the current year registration is not available until April 1.
Previous years' registration data can be entered and submitted at any time. Registrations prior to 2001 must be completed manually.
As a registered user of ARRO, you will be able to add and manage additional users that can access your registration data. A User Maintenance function within the system allows you to make these additions.
If you have forgotten your password, you can go to ARRO and after entering your User ID select "Forgot Your Password?". You will need to re-enter your User ID and the email address that you entered when registering as a system user. A new password will be emailed to you. If you have changed your email address since you first registered as a system user you will need to contact the Processing Services Unit for assistance via email at PSU@nyshcr.org. Please include your User ID and email address in the email.
If you have forgotten your User Id, you can go to ARRO and select "Forgot Your User ID?". You will need to enter the exact name and email address that you used to register as a system user. If you cannot remember this information or you have changed your email address since you registered as a system user you will need to contact the Processing Services Unit for assistance via email at PSU@nyshcr.org. Please include your name and email address in the email.
Last updated on 04/24/12