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Homes and Community Renewal

Owner Rent Regulation Applications

Welcome to the Owner Rent Regulation Applications (ORRA) system.  This system will contain various applications that owners file with DHCR. ORRA currently consists of five applications: 

Annual Rent Registration Online (ARRO) read more
Maximum Base Rent (MBR) read more
Owner’s Application to Restore Rent  read more
Petition by Owner for High Income Rent Deregulation
ETPA Guideline Survey Schedule

Select link below to login.

Passwords not used within the past 90 days have expired and will need to be reset. To reset your password, click here.

Amendments and Add-On apartments are not submitted in ARRO. Refer to documents Restrictions and Directions Filing Amended Registrations and Directions on Filing “Add-Ons” To A Previously Filed Registration.

Owners and their Managing Agents and filing representatives will benefit from reviewing registration material together prior to submitting the ARRO registration to avoid duplicate submissions and related processing delays.



To create an account for access to the Owner Rent Regulation Applications, please email PSU@nyshcr.org requesting for access and include:
(1) Your name, (2) organization name (if applicable), (3) mailing address and (4) phone number.  You will receive a User ID and password via email. 

Take note:

If you already have an account and you have forgotten your login information, refer to the links below:

Forgot your User ID?

Forgot your password?

Need help logging in?

Please Note: All DHCR applications/online services are unavailable from approximately 12:30 am to 2:00 am each day.