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Homes and Community Renewal

Contact New York State Homes & Community Renewal (HCR)

General Contact Info


By Office

HCR Agencies


HCR'S Main Toll-Free Phone Number:


For general information and questions:
Monday - Friday: 9:00 AM - 5:00 PM
1-866-ASK-DHCR(1-866-275-3427)

Other Informational Phone Numbers:


HCR Mitchell-Lama & Housing Authority Hotline:
Also see our Online Complaint Form
and Mitchell-Lama Frequently Asked Questions
1-866-463-7753

Manufactured Homes Hotline: 1-800-432-4210

Rent Info Line:
Assistance Available in Multiple Languages
   718-739-6400

Statewide Section 8 Voucher Program:    212-480-7221

Email:


General information and questions: HCRInfo@nyshcr.org

Owner/Tenant (rent stabilized or rent control) matters: RentInfo@nyshcr.org

Info regarding Community Development Programs: CDInfo@nyshcr.org

Section 8 Housing Choice Voucher Program: Section8Info@nyshcr.org

Section 8 Project-Based Contract Administration S8PBCA@nyshcr.org

Technical issues or problems using the site: Webmaster@nyshcr.org

Executive Offices:


Albany
Hampton Plaza
38-40 State Street
Albany, NY 12207
Phone: 518-473-2526

Directions to Hampton Plaza

New York City
641 Lexington Ave
New York, NY 10022
866-275-3427


Rent Administration
Gertz Plaza
92-31 Union Hall Street
Jamaica, New York 11433
Phone: 718-739-6400

Directions to Gertz Plaza Rent Office

Local borough and district rent offices




HCR Regional Offices:

 

New York City, Long Island, Hudson Valley

641 Lexington Ave, New York, New York 10022
Phone: 212-688-4000

Counties Served: Bronx, Kings, New York, Queens, Richmond, Nassau, Suffolk, Rockland, Westchester, Putnam, Orange, Dutchess, Ulster, Sullivan.

 

Finger Lakes, Western NY, Southern Tier

Electric Tower, Suite 105, 535 Washington Street,
Buffalo, NY 14203
Phone: 716-847-7955

Counties Served: Orleans, Genesee, Wyoming, Monroe, Livingston, Wayne, Ontario, Seneca, Yates, Niagara, Erie, Chautauqua, Cattaraugus, Allegany, Steuben, Schuyler, Chemung, Tompkins, Tioga, Broome, Chenango, Delaware


Central New York, North Country, Capital Region, Mohawk Valley

620 West Erie Blvd., Suite 312
Syracuse, NY 13204
Phone: 315-478-7179 Ext: 200

Counties Served: Oswego, Cayuga, Onondaga, Cortland, Madison, Franklin, Clinton, St. Lawrence, Jefferson, Lewis, Hamilton, Essex, Warren, Washington, Saratoga, Schenectady, Rensselaer, Albany, Columbia, Greene, Oneida, Herkimer, Otsego, Fulton, Montgomery, Schoharie.


Capital Region, North Country

38-40 State St
Hampton Plaza, Albany, NY 12207
Phone: 518-473-4303

Counties Served: Franklin, Clinton, St. Lawrence, Jefferson, Lewis, Hamilton, Essex, Warren, Washington, Saratoga, Schenectady, Rensselaer, Albany, Columbia, Greene,



Fair and Equitable Housing Office:


Fair and Equitable Housing Office
38-40 State St.
Albany, NY 12207
Phone: 518-473-3089
Email: FEHO@nyshcr.org


Housing Operations Offices:

25 Beaver Street, 6th Floor,
New York, New York 10004
 
Architecture & Engineering 212-480-7397
Housing Audits & Accounts 212-480-7224
Housing Management 212-480-7343
       Asset Management Unit
       Hampton Plaza
       38-40 State Street, 5th Floor
       Albany, New York 12207
518-402-3229 or
518-474-9583
Statewide Section 8 Voucher Program 212-480-7221    Section8Info@nyshcr.org
Subsidy Services


Section 8 Project-Based Contract Administration Unit
Hampton Plaza
38-40 State Street
Albany, New York 12207
Phone: 518-486-5147
S8PBCA@nyshcr.org
212-480-6672    subsidyservicesinfo@nyshcr.org

 

 

 

 

 

 

 


Office of Community Renewal:

The Office of Community Renewal administers grant programs available to municipalities and not-for-profit organizations. A list OCR’s programs is available here: http://www.nyshcr.org/AboutUs/Offices/CommunityRenewal/

Hampton Plaza
38-40 State Street, 4th Floor South
Albany, NY 12207 
(518) 474-2057
E-Mail: OCRinfo@nyshcr.org


Rent Administration Offices:

The Borough and District Rent Offices provide information and assistance to tenants and owners of rent controlled and rent stabilized apartments. Tenants can request registered rent histories of their apartment as well as information about cases that may affect their rent. In addition, they can access Fact Sheets and forms on many topics including rent overcharges, leases, services and security deposits.

Owners can request registered rent rolls for the building, case information and related copies of orders. They can also receive technical assistance in completing rent registration forms and applications pertaining to major capital improvements, rent restoration, and Rent Control- fuel and MBR reports.

All District Offices are open from 9:00am to 5:00pm.

 

Rent Info Line: 718-739-6400

Assistance Available in Multiple Languages
Availability of Translation Services and Disclaimer
Español (Spanish)
中國 - 傳統 (Chinese - Traditional)
Русский (Russian)
Italiano (Italian)
Kreyòl ayisyen (Haitian-Creole)
한국어 (Korean)

   

Bronx Borough Rent Office
1 Fordham Plaza
4th Floor
Bronx, New York 10458
Phone: 718-430-0880
Directions
By Train: Take the B or D trains to Fordham Road or the 4 Train to Fordham Road
By Bus Take any of the following buses to Fordham Road near the intersection of Webster Avenue- Bx12, Bx22,Bx41,Bx9,Bx15,Bx17

Lower Manhattan Borough Rent Office
25 Beaver Street, 5th Floor
New York, New York 10004
Directions
Take the #4 or #5 train to Bowling Green, then walk East on Beaver to 25 Beaver Street, 5th Floor. Take the J or Z train to the last stop on the line (Broad Street) to Beaver, then make a right on Beaver (West).


Brooklyn Borough Rent Office
55 Hanson Place, Room 702
Brooklyn, New York 11217
Phone:718-722-4778
Directions
The G train stops at the Fulton Street train station. The Q,D.N,R, 3 and 4 trains stop at the Atlantic Avenue train station at all times. The M and 5 trains stop at this station only during the rush hours. The C train stops at the Lafayette Avenue Station. LIRR to Atlantic Avenue.

Upper Manhattan Borough Rent Office
Adam Clayton Powell, Jr. Office Building
163 West 125th St, 5th Floor
New York, New York 10027
Phone: 212-961-8930
Directions
The closest subway is the 7th Avenue line(red line). The #2 & #3 train to 125th street. This will leave you on 125th and Lenox Avenue. It is one block walking distance from the State office building.


Queens Rent Office
Gertz Plaza
92-31 Union Hall Street
Jamaica, New York 11433
Phone: 718-739-6400

Directions to Gertz Plaza Rent Office

Westchester County Rent Office
75 South Broadway, 3rd Floor
White Plains, New York 10601
Phone: 914-948-4434


Enforcement Unit
Gertz Plaza
92-31 Union Hall Street
Jamaica, NY 11433

 

SONYMA:

  Home Buyers Hotline: 1-800-382-HOME (4663)    
  Statewide Headquarters:
641 Lexington Avenue, 4th Floor
New York, NY 10022
Telephone: (212) 688-4000
Fax: (212) 872-0789
  Albany Office:
Hampton Plaza
38-40 State Street, Office 8N
Albany, NY 12207

Buffalo Office:
535 Washington Street , Suite 102
Buffalo, NY 14203


Telephone: (716) 853-1548
Fax: (716) 852-2989

Or, contact us by email at BHyatt@nyshcr.org

 

Tenant Protection Unit:


To Contact the TPU:
NYS Homes & Community Renewal
Tenant Protection Unit
Gertz Plaza
92-31 Union Hall Street
Jamaica NY 11433
 

Phone
(718)739-6400
Email
TPUinfo@nyshcr.org

Other Offices:


Press Office/Communications Unit pressoffice@nyshcr.org

Energy and Rehabilitation Services 518-474-5700

Environmental Analysis Unit 518-473-0457